FAQs
46 articles
How long is data stored in CASEpeer?
Why I am Seeing 0 Demands on my Attorney Dashboard?
Are Medpay Fees Tracked on the Attorney Dashboard?
Why is a Health Provider's Address Not Populating in Templates?
Track Average Case Costs in CASEpeer
Can I Log into More Than One Device at a Time?
Can CASEpeer Format Our Templates for Us?
What Information Should I Add to the Other Parties Tab?
Reset a DNS
What Happens in Soluno When a Cost is Paid Using a Credit Card?
Why Am I Getting an Error When Accessing CASEpeer on my Mobile Browser?
Why am I Not Receiving SMS Text Notifications?
Why am I Receiving a 504 error When Downloading Documents?
Is CASEpeer Encrypted?
Add a Deadline for Defendant Answers
Can You Use RingCentral with CASEpeer?
How to Get Notifications for New Leads?
Security and IT FAQs
Single Session Activity - Frequently Asked Questions
Does CASEpeer have an App for Android?
Turning off Inactive Case Message Notifications
Was CASEpeer acquired by MyCase?
Why Are Filed Cases Still Showing Under Pending Statutes On My Dashboard?
How Do I Opt Back In To Receiving Emails From CASEpeer?
What is the Max File Size that I can Upload for an E-Signature Template?
Can I Change My Text Number Once It's Selected?
Request a W-9 Form
Book CASEpeer Training or watch a Tutorial
What is the Max File Size that I can Upload into CASEpeer?
Clear All Notifications
Does CASEpeer Support Safari, Firefox, Internet Explorer or Edge?
How Are Statutes Calculated?
How Do I Clear My Browser's Cache?
How Do I Update My Google Chrome Browser?
What Integrations and Additional Features Does CASEpeer Offer?
What Happens When a User is Deactivated?
Which Cases Show Under the “My Primary Cases ” in the Side Menu?
Why Does my Dashboard Look Different from my Colleague's Dashboard?
Why Doesn’t a Name Show Up in a Worker Drop Down Menu?
Why Do Some of My Cases Show Up on the Inactive Cases List on My Dashboard and How Do I Make Them Active?
Why is CASEpeer is Running Slowly?
Which Image, Document, Video and Audio File Types are Compatible with CASEpeer?
Merge a Duplicate Case
Personal Injury Terminology
Does CASEpeer have an Open API?
Why Would CASEpeer's Font Change?