FAQs
50 articles
- How long is data stored in 8am CasePeer?
- Why I am Seeing 0 Demands on my Attorney Dashboard?
- Are Medpay Fees Tracked on the Attorney Dashboard?
- Why is a Health Provider's Address Not Populating in Templates?
- Track Average Case Costs in CASEpeer
- Can I Log into More Than One Device at a Time?
- Can 8am CasePeer Format Our Templates for Us?
- What Information Should I Add to the Other Parties Tab?
- Can You Fax With 8am CasePeer?
- Reset a DNS
- What happens in Actionstep (formerly Soluno) when a cost is paid using a credit card?
- Why Am I Getting an Error When Accessing CasePeer on my Mobile Browser?
- Why am I Not Receiving SMS Text Notifications?
- Why am I Receiving a 504 error When Downloading Documents?
- Is 8am CasePeer Encrypted?
- Add a Deadline for Defendant Answers
- Can You Use RingCentral with 8am CasePeer?
- How to Get Notifications for New Leads?
- Security and IT FAQs
- Single Session Activity - Frequently Asked Questions
- Does 8am CasePeer have an App for Android or iPhone?
- Turning off Inactive Case Message Notifications
- Was CasePeer acquired by MyCase?
- Why Are Filed Cases Still Showing Under Pending Statutes On My Dashboard?
- How Do I Opt Back In To Receiving Emails From 8am CasePeer?
- What is the Max File Size that I can Upload for an E-Signature Template?
- Can I Change My Text Number Once It's Selected?
- Request a W9 Form
- Book 8am CasePeer Training or watch a Tutorial
- What is the Max File Size that I can Upload into CASEpeer?
- Clear All Notifications
- Does 8am CasePeer Support Safari, Firefox, Internet Explorer or Edge?
- How Are Statutes Calculated?
- How Do I Clear My Browser's Cache?
- How Do I Update My Google Chrome Browser?
- What Happens When a User is Deactivated?
- Which Cases Show Under the “My Primary Cases ” in the Side Menu?
- Why Does my Dashboard Look Different from my Colleague's Dashboard?
- Why Doesn’t a Name Show Up in a Worker Drop Down Menu?
- Why Do Some of My Cases Show Up on the Inactive Cases List on My Dashboard and How Do I Make Them Active?
- Why is 8am CasePeer is Running Slowly?
- Which Image, Document, Video and Audio File Types are Compatible with CASEpeer?
- Merge a Duplicate Case
- Personal Injury Terminology
- CasePeer Advanced: API Access & Integrations
- Why Would 8am CasePeer's Font Change?
- Why does the notification system on the 8am CasePeer now use a red dot instead of numerical counts?
- Does 8am CasePeer have Dark Mode?
- 8am Product Pricing
- How to get a copy of my firm's CasePeer bill?