Copyright (c) 2023, Intercom, Inc. (legal@intercom.io) with Reserved Font Name "Inter".
This Font Software is licensed under the SIL Open Font License, Version 1.1.Copyright (c) 2023, Intercom, Inc. (legal@intercom.io) with Reserved Font Name "Inter".
This Font Software is licensed under the SIL Open Font License, Version 1.1.Skip to main content
Which Cases Show Under the “My Primary Cases ” in the Side Menu?
Updated over a year ago
The My Primary Cases section on the left-hand side menu will show all cases you are listed as the Primary Contact on the case.
For example, if you are assigned as the lead attorney on a case, those cases will not show up on the My Primary Cases tab.