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Can Photos Be Reviewed in the Mail Review Center?
Can Photos Be Reviewed in the Mail Review Center?
Updated over 6 months ago

Photos can be reviewed in the Mail Review Center, however, they will be saved to the Documents Tab of a case. If the photo file type is jpeg the photo can be viewed in the Documents Tab.

  • Navigate to the Documents Tab.

  • Select the drop-down arrow to the jpeg photo and select View.

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  • If the photo file type is PNG the photo will not be able to be viewed in the Documents Tab, an error will occur.

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NOTE: It is recommended to have photos uploaded directly into the Photos Tab of a case.

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