AffiniPay

How to filter case notes by category. Auto notes and emails can also be excluded with the checkboxes.

- Navigate to the Notes Tab a case.

Select a note(s) category from the Note Category dropdown.

- Select a note(s) category from the Note Category dropdown.
- Click Update.

Filter Case Notes

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you