How to change the billing status from "Requested" to "Received" and "Not Available".

Navigate to the Medical Treatment Tab in the open case.

Scroll down to the provider whose billing status you want to update.

Click the dropdown arrow at the end of the desired provider’s row.

Select the desired billing status from the drop-down menu: Billing Requested, Billing Received, or Billing N/A.

The billing status listed under the health provider section will change to the status you have selected and today’s date.