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Reset a Case Password
Updated over 6 months ago

Reset the case password on a password-protected case.

NOTE: This can only be done by firm administrators and those with the User Can Manage Case Password Protection permission.

  • Navigate to the case you need to reset the password for.

  • Click the dark green dropdown in the top right corner of the case and select Reset Case Password.

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  • A pop-up window will appear. Input the new password and click Save.

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  • The password to access the case is now updated.

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