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Reset Two-Factor Authentication for a User
Reset Two-Factor Authentication for a User
Updated over a week ago

How to Reset Two-Factor Authentication once it has been enabled for a user.

  • NOTE: This can only be done by a firm administrator.

  • Navigate to the

    Icon in the top right corner of your account and select Users.

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  • Locate the user for which you'd like to reset two-factor authentication.

  • Click the dropdown arrow in line with that user and select Reset Two Factor.

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Resetting Two-Factor Authentication for a user will remove this option from any saved devices, and the user can re-authenticate upon their next login.

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