How to activate the Hona - previously Milestones integration, this will allow you to connect cases to your Milestones account.
NOTE: This can only be done by a firm administrator or someone with the administration settings page access advanced permission.
Navigate to the
Icon in the top right corner of your account and select Account Settings.
Scroll down to the Integration section and locate Hona.
Click Activate.
A pop-up window will appear.
Copy the API Key and send it to your Milestones representative.
You must click Save, otherwise, the API key will rest.
Once Hona activates the integration on their end, the option to connect a case will be available.