If the E-Signature Request option does not show up in the green dropdown on the right-hand side of the case, make sure the case is in an Open Case status, which will show green and that the E-Signature functionality is activated.
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This Font Software is licensed under the SIL Open Font License, Version 1.1.Copyright (c) 2023, Intercom, Inc. (legal@intercom.io) with Reserved Font Name "Inter".
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