How to connect a case to a new OneDrive folder.

Navigate to the Documents Tab of the case.

A pop-up window will appear, choose the default folder name or create a new one.

The default folder naming convention is Last Name, First Name – Date of Incident MM-DD-YYYY, to choose this, click Save.

To create a unique folder name, enter the name of the folder under the Create New Folder field.

Click Save.

The case is now linked with a new OneDrive folder.