How to download a previously uploaded recording or video.

Navigate to the Recordings Tab in the open case.

Locate the recording you would like to download.

Click the dropdown arrow in line with the upload.

- Navigate to the Recordings Tab in the open case.
- Locate the recording you would like to download.
- Click the dropdown arrow in line with the upload.
- Select Download.

The recording or video will begin to download to your computer's download folder.

- The recording or video will begin to download to your computer's download folder.

Download a Recording or Video

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