Skip to main content
All CollectionsACCOUNT ADMINISTRATIONUsers
Select Which Case Assignment Drop Downs a User Will Appear In
Select Which Case Assignment Drop Downs a User Will Appear In
Updated over 6 months ago

How to choose which caseworkers will show up in worker drop-down menus.

  • Certain worker dropdowns are filtered to only display designated users. These include intake workers, lien negotiators, case managers, accountants, investigators, and attorneys. If you do not select users for these menus, they will remain blank.

  • NOTE: This can only be done by a firm administrator.

  • Navigate to the

    Icon in the top right corner of your account and select Users.

Screenshot 2023-10-03 at 2.28.20 PM.png
  • Find the user you want to edit by using the search box or scrolling.

  • Click the arrow at the end of the worker row.

  • Select Menu Filters from the drop-down menu.

Screenshot 2023-10-03 at 2.29.34 PM.png
  • A pop-up window will appear.

  • Click the button to Add or Remove specific work menu filters.

  • Click Done.

Screenshot 2023-10-03 at 2.30.31 PM.png
  • The changes will be saved.

Did this answer your question?