AffiniPay

If you are experiencing issues logging into your CASEpeer account try the following:

Make sure you are using the most up-to-date version of Chrome as your browser.

Make sure you are logging into <a href="my.casepeer.com" rel="nofollow noopener noreferrer" target="_blank">my.casepeer.com</a>

Try loading <a href="my.casepeer.com/logout/" rel="nofollow noopener noreferrer" target="_blank">my.casepeer.com/logout/</a> before attempting to log in again.

Have your Firm Administrator <a href="https://intercom.help/affinipay/en/articles/9343659" rel="nofollow noopener noreferrer" target="_blank">verify your username</a>. Keep in mind usernames and passwords are case-sensitive. Your username will not be your email.

Have your Firm Administrator <a href="https://intercom.help/affinipay/en/articles/9343666" rel="nofollow noopener noreferrer" target="_blank">reset your password for you.</a>

Try logging into <a href="my.casepeer.com" rel="nofollow noopener noreferrer" target="_blank">my.casepeer.com</a> from an incognito window. An extension may be causing an issue.

- To open an incognito window, right-click on your Google Chrome browser, and select <b>New Incognito Window</b>.

- Make sure you are using the most up-to-date version of Chrome as your browser.
- Make sure you are logging into <a href="my.casepeer.com" rel="nofollow noopener noreferrer" target="_blank">my.casepeer.com</a>
- Try loading <a href="my.casepeer.com/logout/" rel="nofollow noopener noreferrer" target="_blank">my.casepeer.com/logout/</a> before attempting to log in again.
- Have your Firm Administrator <a href="https://intercom.help/affinipay/en/articles/9343659" rel="nofollow noopener noreferrer" target="_blank">verify your username</a>. Keep in mind usernames and passwords are case-sensitive. Your username will not be your email.
- Have your Firm Administrator <a href="https://intercom.help/affinipay/en/articles/9343666" rel="nofollow noopener noreferrer" target="_blank">reset your password for you.</a>
- Try logging into <a href="my.casepeer.com" rel="nofollow noopener noreferrer" target="_blank">my.casepeer.com</a> from an incognito window. An extension may be causing an issue.
   
  - To open an incognito window, right-click on your Google Chrome browser, and select <b>New Incognito Window</b>.

If you are still having trouble logging into your CASEpeer account, call 949-416-5777, chat or email us at <a href="mailto:support@casepeer.com" rel="nofollow noopener noreferrer" target="_blank">support@casepeer.com</a> and we can reset your password on our end.