How to activate Ngage Live Chat
NOTE: This can only be done by a firm administrator or someone with the administration settings page access advanced permission.
Navigate to the
Icon in the top right corner of your account and select Account Settings.
Locate the Settings heading and click on the dropdown arrow to the far right. Select Edit.
Toggle the setting for Leads to ON.
Scroll down to the Integration section and find the Ngage Live Chat integration.
Click the Activate button under Ngage Live Chat.
Click View Key and a popup will appear with the token number.
Click Copy to Clipboard to copy and send the token number to your Ngage Live Chat representative.