Here are the benefits of using the Kenect Integration.
Client contacts will sync from CASEpeer to Kenect automatically, with Kenect handling the synchronization process.
Kenect conversations are automatically logged in CASEpeer, ensuring that all interactions are recorded in the Case Notes.
You have the capability to push leads from the Kenect widget into CASEpeer, making them accessible in the Management Leads section.
You can create messaging triggers in Kenect based on specific case statuses in CASEpeer. These automated messages can be configured to send when a case transitions into a retained or closed status.