How to merge duplicate contacts in CASEpeer. This is important to track accurate case history.
NOTE: This can only be done by a firm administrator or a user with the Merge Contacts Page Access advanced permission.
Navigate to the
Icon in the top right corner of your account and select Contact Merging.
โ
โA pop-up will appear.
Select the contact type of the contacts you are trying to merge.
Click Next.
Select the main contact.
Select the duplicate contact.
Click Merge.
A confirmation page will pop up with a preview of the contact the addresses.
Click Yes.
The contact will be merged, all cases will show under the contact.