Make sure the case type matches CasePeer's case types. For example if the test case has a case type of rideshare, which does not match our list of case types, the Zap will not work. We recommend adding the case type filter to your zap. Here's a step-by-step of how to do so.
NOTE: Use an intermediate search step to find the case type ID:
Click the + to Add Step
Search and select the App where the Action Event will take place. Select CASEpeer.
Choose the Action Event and click Continue. Select Case Type Search.
Click + to bring in the case type example from your Google Sheets Spreadsheet.
Select Test Step.
Select Continue.
Match the Corresponding Fields from the Google Spreadsheet to the CASEpeer Lead Fields. Some fields will be optional.
Below is an example of the matched fields.
Once all fields have been matched, click Continue.
Click Test & Continue.
Click Publish after a successful test.
A confirmation message will appear once the Zap has been successfully turned on.
