Skip to main content
All CollectionsTEXTINGTexting Clients
Can Videos be texted into CASEpeer?
Can Videos be texted into CASEpeer?
Updated over 10 months ago

Videos can be texted into CASEpeer and will automatically be saved in the Recordings Tab of a case.

  • Navigate to the Recordings Tab.

  • Select the Download File to download the file to view.

Screen_Shot_2022-02-15_at_12.50.05_PM.png

Videos can also be downloaded and viewed in the Text Message history.

  • Navigate to the text messaging history.

Screen_Shot_2022-02-15_at_12.56.45_PM.png
  • Select the hyperlink to download the video.

Screen_Shot_2022-02-15_at_1.00.25_PM.png

Note: To guarantee full resolution, we recommend having the client email the video.

Did this answer your question?