Case Age is calculated from the date of intake. You can edit the date of intake by following these steps. Case Age is a column on many reports.
Copyright (c) 2023, Intercom, Inc. (legal@intercom.io) with Reserved Font Name "Inter".
This Font Software is licensed under the SIL Open Font License, Version 1.1.Copyright (c) 2023, Intercom, Inc. (legal@intercom.io) with Reserved Font Name "Inter".
This Font Software is licensed under the SIL Open Font License, Version 1.1.Skip to main content 