How to request a check for medical records request fees.

Navigate to the Medical Treatment Tab.

Scroll down to the provider you want to submit a cost request for and select the drop-down arrow at the end of the provider’s row.

Select Records Cost Request from the drop-down menu.

A pop-up window will appear.

Add request amount and any other necessary details.

Click Save.

The request will be visible in Costs Management and the Costs Tab of the case.

NOTE: The address and payee that appear on the cost request will be the records address and payee. If there is no specific records address for the health provider, the system defaults to the physical address.