Here's how to add a cost to an existing unpaid cost or new cost.
Add a Cost Code to an unpaid cost that has already been added to a case.
Navigate to the Costs Tab of a case.
Click on the dropdown arrow aligned with the existing cost.
Select Edit Unpaid Cost, a cost code can not be added to a paid cost.
Add a Cost Code to a new cost.
Click Add Cost.
A pop-up window will appear.
Select the Contact Type.
Click Next.
The Add Cost or Edit Cost pop-up window will appear.
Fill in the Contact, Amount, Invoice, Priority Level, and Cost Code.
Click Save.
The Cost Code will now display for the cost in the Cost Code column of the Costs Tab.