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What Happens if a Client Responds to an Email that was Sent Using the Case Specific BCC Code?
What Happens if a Client Responds to an Email that was Sent Using the Case Specific BCC Code?
Updated over a week ago

To attach an email to a case in CASEpeer, the case-specific BCC code must be used and sent from an email associated with a CASEpeer account.

Any responses will need to be saved with the BCC code as usual.

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