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Why Do I Receive an Invalid File Type Error When Uploading an E-Signature Template?

Updated over a week ago

CasePeer's integration with DropboxSign supports the following file types:

doc, docx, pdf, ppsx, ppt, pptx, jpg, jpeg, png, xls, xlsx, txt, html, and gif.

The file name of the E-Signature Template must end in the lowercase file name extension. Using a file name extension with any capitalized letters is invalid (i.e. Document.pdf is valid, while Document.PDF and Document.Pdf are invalid.)

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