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YoCierge

Learn how YoCierge integrates with CasePeer to automate, track, and receive HIPAA-compliant medical records directly in your case files.

What is YoCierge and What Does It Do?

YoCierge is a fully managed medical record retrieval service designed to help law firms securely request, track, and receive medical records faster. By handling provider follow-ups and compliance management, YoCierge removes common pre-litigation delays in personal injury and mass tort cases.

Key Features & Value for Firms:

  • Fully Managed & HIPAA-Compliant: Handles request tracking, provider coordination, and encrypted document delivery.

  • Flat-Fee Pricing: Offers volume-based, flat-fee pricing with no per-page fees.

  • Fast Turnaround: Features fast processing with same-day uploads for orders submitted by 4:00 PM.

  • Reduced Administrative Burden: Minimizes manual chasing of records and liens so firms can focus on moving cases forward.


How to Use YoCierge with CasePeer

The YoCierge integration connects directly with your CasePeer account to streamline the medical record workflow:

  1. Pull Case & Client Details: YoCierge securely pulls relevant case information and client demographics from CasePeer.

  2. Managed Retrieval: The YoCierge team submits record requests, coordinates with medical providers, and ensures HIPAA compliance.

  3. Automatic Document Upload: Once completed, retrieved medical records are automatically uploaded back into the matching CasePeer case file, organized for review.

  4. Track Progress: Track request statuses and access all returned records directly inside CasePeer.

Note: Supporting documents, such as HIPAA authorization forms, are currently uploaded manually during order creation in YoCierge, as there is no live connection to the CasePeer document repository for that step.


Setup & Support

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