Following along in CasePeer is recommended as you read this article.
Overview
8am IQ writing assistant empowers personal injury firms to work faster, communicate clearly, and serve every client exceptionally.
What it Does
The writing assistant is seamlessly integrated into key CasePeer workflows such as case notes, tasks, and text messages, acting as your built-in editor. It refines tone, suggests clearer phrasing, and translates messages between English, Spanish, and Arabic.
Why it Matters
Personal injury firms often manage high caseloads and diverse clients. Miscommunication can lead to wasted time, slow down cases, and damage client trust. 8am IQ helps your team:
Spend less time rewriting and editing.
Communicate confidently across languages.
Strengthen client relationships with clear, accurate, and on-tone messages.
⭐ This tool is available for Pro & Advanced tier subscriptions.
How does 8am IQ Writing Assistant Work?
To use the text editing functionalities:
Open the case you are working in CasePeer, and click the green arrow in the top-right corner to open the list of options or click 't' for task, 'n' for note or open texting for the icon next to the case name.
Select the Add Note, Add Task, or Text Client options to use the writing assistant. Then, type your message into the designated text field.
Select the 8am IQ icon (pictured below for Notes & Tasks).
Select how you would like to modify your text:
Improve Writing
Change Tone: Formal, Assertive, Persuasive, Empathetic, Advisory, Confident, Neutral
Translate to: English, Spanish, or Arabic.
Summarize
If you’re happy with the results, click Insert to add to the original text; you can also highlight the text, then click Replace. If you want a different result, select Discard and start again.
Then, select Save.
